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Guide index

Find care

- Start here

- Find a search route

- Read reviews carefully

- Ask for a referral

- Use a board search

- Check the name

- Check the pharmacy

- Online or in person

- A visit by screen

- A visit in a room

- When states differ

Understand treatment

- Sort the medicine terms

- Medicine made to order

- Weight medicine questions

- Ask about treatment offers

Plan the bill

- What care can cost

- Insurance and cash routes

Ask and check

- When to pause

- Questions for the visit

- Read the source records

The care guideFind care

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# Who makes and sends the medicine?

Get a name you can check, even when care begins on a screen.

## Ask for the actual pharmacy name

People receiving care online may be unable to identify the compounder that prepared their medicine, according to the US Food and Drug Administration (FDA).

The pharmacy or facility preparing a made-to-order medicine is called its compounder. Ask for its full name and the name that will appear on the medicine label.

## Use a pharmacy record, not a doctor record

State boards of pharmacy keep pharmacy licence records, separate from medical boards.

The FDA links to each state’s online pharmacy licence search.

A licence listing confirms that a licence exists; you still need to ask whether the medicine supplied fits your care.

## If the pharmacy is in another state

For a pharmacy sending medicines across state lines, most destination states require their own permit or licence before shipment, as of September 2026.

Ask which permission covers shipping to your state. The name of that permission can differ by state.

## If you hear FDA registered

An outsourcing facility is a place that makes batches of medicines to order, often for clinics and hospitals, rather than filling only individual prescriptions.

The FDA publishes a list of registered outsourcing facilities, which make batches of compounded medicines.

These facilities choose to register by sending information to the FDA, and some listed facilities have not yet been inspected.

Registration gives no approval to either the facility itself or its medicines as of September 2026.

Ask: Is my medicine made by a pharmacy filling my prescription, or by a facility making batches? Which name and record should I check?

Read and check

## Source records

- Find a state pharmacy licence record

- Directory of state pharmacy boards

- Registered compounding facilities

- What medicine approval actually covers

Keep readingOnline or in person

This guide helps you find words for care questions; it operates no clinic and sells no treatment.

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